My client is the leading service provider for effective solutions in the areas of customer relationship management, customer care, supply chain management, finance, mail, data and IT. They are working in partnership with more than 100 global players and are located right where their customers need them.

At the moment we’re looking for Trilingual (Dutch/German/English) Tech Support representatives to join one of the most successful teams of our client in Potsdam, Germany.

 

 

 

 

Daily duties:

 

-Answering inbound Customer’s calls in a professional and polite way. (Dutch/German)

-Provide customers with all relevant information and services.

-Administration of daily correspondence (e-mails, fax, post)

-Providing service excellence by efficiently problem-solving and reacting to customer   situations in a professional, polite and immediate manner.

-Daily updates of client database

-Perform other related duties.

 

 

 

Requirements:

 

- Fluent (ideally native-like) level of Dutch and German, Good level of English

- Previous Experience in Customer Care Service/Call Centre/Tech Support

- Good knowledge of Desktop Computer System/OS (Windows) /Microsoft Office, (Networking is an advantage)

-High level of communication skills

-Ability to work under pressure and immediate problem-solving skills

- “YES! Can do!” attitude

-Willing to perform and progress

 

Benefits:

-

 Permanent contract with possibility of Career Advancement and progression

- Full Training provided

- And much more for the right Candidates

 

Location : Potsdam Germany

 

Salary : 1600 - 1700 euro monthly

Category : IT ,Customer service

Start Date 20^th September