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Technical Support representative position with a reputed client in Hungary
Brochure not available
Internship details
Placement title
Technical Support representative position with a reputed client in Hungary
Placement description
My client: My client is an international client that operates in more than 170 countries around the world. They apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work. No other company offers as complete a technology product portfolio as my client. Daily duties: To resolve remote users IT problems by using the relevant tools and systems. To manage end to end all calls logged, providing regular updates to customers on call status To invoke Escalation Procedures within defined time frames. To escalate tickets to escalation team for validation and further escalation. To ensure Quality standards are adhered. To accomplish other duties as required. To provide support to multiple desks. Requirements: Fluent in German and English. Experience working within customers Interest in IT Ability to identify problems. Knowledge of standard computer applications Benefits: Salary around €12000 + annual bonus of €462 (means 115.50 every quarter) Excellent Relocation package (5 nights in hotel and flight ) Free Shuttle bus service, Fun budget and great value meals at the canteen Free staff parking. Travel saver tickets. Good career growth within an organisation. Job’s location: Budapest, Hungary
Duration
Start date
Remuneration
12 Months
As soon as possible
Yes
Hours per week
Training
Required languages
33-40 hours
Unknown
English German
, Hungary
Testimonials
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Aga Kovak
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Sammy Leung
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